Phlebotomist

The Company Ketone Clinical Laboratory is a modern, independent diagnostic laboratory based in Dubai, offering a comprehensive range of routine and specialised testing services. We work closely with patients, physicians and healthcare providers to deliver accurate, timely results while maintaining the highest standards of quality and patient care. As a growing laboratory, we pride ourselves on providing a personalised service and fostering a collaborative, progressive working environment. The Role As a Phlebotomist at Ketone Clinical Laboratory, you will be responsible for providing safe, professional and efficient blood sample collection services, both at the laboratory and during home or on-site visits. You will play an important role in ensuring a positive patient experience while maintaining high standards of sample identification, collection, handling and transport. Working closely with our laboratory and operations teams, you will help ensure samples reach the laboratory promptly and in suitable condition for accurate testing. Key Responsibilities Perform venipuncture and other authorised specimen collections safely and efficiently across a range of patients. Carry out sample collections at the laboratory and during scheduled home, clinic and corporate visits. Verify patient identity, test requests and collection requirements before each procedure. Explain collection procedures clearly, obtain appropriate consent and help patients feel comfortable throughout. Accurately label, document and track specimens in accordance with laboratory procedures and traceability requirements. Ensure appropriate sample tubes, collection techniques, processing conditions and transport arrangements are used. Follow infection prevention, hand hygiene, sharps disposal and occupational health and safety procedures. Monitor patient wellbeing during and after collection, and respond appropriately to adverse reactions. Coordinate with the laboratory and operations teams to manage appointments, collections and timely sample pick-up. Maintain collection equipment, consumables and stock levels, reporting shortages or issues promptly. Maintain accurate records and patient confidentiality in line with laboratory policies and applicable regulations. Identify and escalate collection difficulties, sample quality concerns and incidents in a timely manner. Support ongoing quality improvement initiatives and adhere to the laboratory’s standard operating procedures. About You Recognised qualification or training in phlebotomy, nursing or an equivalent relevant healthcare discipline. Valid DHA licence or eligibility for the relevant role, as applicable. Practical experience in venipuncture and specimen collection, preferably within the UAE healthcare sector. Confident in handling patients with difficult venous access and maintaining a reassuring bedside manner. Sound understanding of specimen identification, handling, transport and infection control requirements. Excellent communication skills, professionalism and a patient-centred approach. Strong attention to detail, reliability and ability to manage scheduled collections independently. Ability to work collaboratively within a dynamic team and adapt to changing operational needs. What’s On Offer? Competitive salary package in line with market trends. Progressive environment. Opportunity to grow within the business and upskill in your areas of interest. Show more Show less