Operational Auditor

Join the Team at ABYAT - Your Gateway to Retail Excellence! About us Are you ready to be part of the largest retail store in the Middle East? ABYAT, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof. Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings. Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and soon in Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success. Position: Operational Auditor Location: Qatar Type: Full-time As an Operational Auditor at ABYAT, you'll play a key role in evaluating the effectiveness, efficiency, and compliance of our operational processes across retail showrooms, warehouses, logistics, delivery, installation, fleet, and support facilities. You'll be responsible for conducting risk-based operational audits, identifying control weaknesses, assessing compliance with company policies and regulatory requirements, and recommending improvements that enhance operational performance, cost efficiency, service quality, and customer experience. Key Responsibilities: Conduct operational audits and on-site inspections in accordance with approved audit plans, policies, procedures, and internal control standards. Evaluate showroom operations, including product displays, pricing accuracy, visual merchandising compliance, stock availability, cleanliness, and customer service standards. Assess warehouse and logistics operations, including stock storage, inventory controls, product handling, equipment maintenance, and asset protection. Review delivery, installation, and fleet operations to ensure compliance with operational standards, equipment readiness, and service quality requirements. Conduct customer-site visits to assess delivery and installation workmanship and overall customer experience. Inspect company facilities and support services to ensure operational readiness, safety, cleanliness, and compliance with established standards. Identify operational risks, internal control weaknesses, process gaps, and opportunities for improvement. Prepare comprehensive audit reports, communicate findings and recommendations to management, and monitor the implementation of corrective actions. Qualifications: Bachelor's degree in Finance, Business, Accounting, or a related field. 2–5 years of relevant experience, preferably in operational auditing, retail operations, or a related industry. Strong understanding of internal controls, risk management, audit methodologies, and regulatory compliance. Knowledge of retail showroom operations, warehousing, logistics, supply chain, delivery, installation, and fleet management. Strong analytical, critical thinking, and problem-solving skills with excellent attention to detail. Excellent communication, reporting, and interpersonal skills, with the ability to engage effectively with operational teams and management. High level of integrity, confidentiality, professional judgment, and ability to work independently. Willingness and ability to travel frequently to operational sites and conduct field inspections. Proficiency in English; Arabic language skills are an advantage. Apply now and take the first step towards an exciting career with ABYAT! Show more Show less