Accounts Receivable Supervisor

Summary Supervises accounts receivable operations for assigned MAG entities or channels, including vehicle, parts, service, fleet, insurance, and OEM receivables. Ensures accurate invoicing, effective collection activities, proper allocation of receipts, timely resolution of disputes, and reliable receivables reporting. Monitors team performance and ensures compliance with MAG accounting policies, tax regulations, and internal controls. Tasks Supervise daily accounts receivable activities and ensure timely and accurate processing of invoices, customer receipts, credit notes, and OEM incentive claims in SAP. Monitor customer balances, overdue accounts, and collection performance, coordinating with Sales, Credit and Collection teams to resolve outstanding issues and escalate high-risk accounts. Review and validate customer statements, account confirmations, receivable schedules, and AR aging reports to ensure accuracy and completeness. Oversee the assessment of credit risk indicators and recommend appropriate actions for accounts with potential collection risks. Coordinate with branches, fleet, insurance, sales, service, and parts teams to resolve billing discrepancies, payment disputes, and outstanding balances. Ensure regular reconciliation of accounts receivable with sales, service, and parts sub-ledgers, and investigate and resolve discrepancies. Monitor key receivables performance indicators, including Days Sales Outstanding (DSO), overdue balances, collection rates, and aging trends. Prepare and review periodic AR reports, analyze collection performance, identify operational gaps, and recommend corrective and preventive actions. Ensure compliance with MAG receivables policies, accounting standards, tax invoicing requirements, and internal control procedures. Guide and support accounts receivable team members, allocate workloads, monitor task completion, and provide coaching to improve accuracy and productivity. Coordinate with internal and external stakeholders to support account reconciliations, audit requirements, and timely resolution of receivables-related issues. Identify opportunities to improve receivables processes, strengthen collection effectiveness, reduce overdue balances, and enhance reporting quality. Support the development of team members' accounting knowledge, SAP proficiency, and adherence to established procedures. Education Bachelor's degree in Commerce, Accounting, Finance, or a related field. Experience 6–7 years of accounting experience, including at least 3 years in accounts receivable, collections, or credit control, preferably in the automotive or distribution industry. Previous experience in team supervision or coordination is preferred. Skill Verbal Communication Data Collection and Analysis Action Planning Data Control Numerical Skills Planning and Organizing Review and Reporting Risk Management Assessment Computer Skills Costing and Budgeting Negotiation Financial Accounting Enterprise resource planning (ERP) Spreadsheet Expertise Competencies Business Insight: Applying knowledge of business and the marketplace to advance the organizationÂ’s goals. Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels. Show more Show less