Remote Customer Support Representative

We're seeking a Remote Customer Support Representative to provide great service across phone, chat, and email. Key Responsibilities Respond to customer questions quickly and professionally Resolve complaints and issues with a solutions mindset Log customer interactions accurately in the support system Escalate complex issues to the right team Keep a positive, customer-first attitude Requirements Strong verbal and written communication Customer service experience preferred Comfortable with CRM/helpdesk software Patient, empathetic, solution-focused approach Reliable internet for remote work Benefits Company-provided laptop and tech Paid parental leave Retirement/401(k) matching Wellness and fitness stipend Internet and utility reimbursement Show more Show less