Operations Coordinator – Freight Forwarding

ISS Palumbo is looking for an Operations Coordinator to join our Operations Department in Cairo. The successful candidate will manage and coordinate freight shipments throughout the entire operational cycle, ensuring timely execution, accurate documentation, and effective communication with clients, suppliers, and agents. Key Responsibilities Coordinate shipments from Purchase Order to final delivery. Liaise with suppliers, clients, and forwarding agents. Monitor shipment progress and proactively manage operational issues. Prepare and manage shipping documentation, including invoices, packing lists, FCRs and Bills of Lading. Maintain accurate shipment records within our logistics management system. Request and evaluate quotations from agents and coordinate bookings. Verify shipment costs and support the preparation of client invoices. What we are looking for Previous experience in freight forwarding, shipping, or logistics operations. Good knowledge of shipping documentation, freight forwarding processes, and customs clearance procedures. Knowledge and experience in import/export operations and international trade. Strong organizational skills and attention to detail, with the ability to manage multiple shipments, priorities, and deadlines in a fast-paced environment. Excellent communication, interpersonal, and customer service skills. Good command of Microsoft Excel and proficiency in using logistics management systems and software. Bachelor’s degree in Business, International Trade, Logistics, or a related field. Previous experience with a freight forwarding company is considered a plus. If you are organized, proactive and ready to take on a dynamic role in an international logistics environment, we would be happy to hear from you. Location: Cairo, Egypt Interested? Apply and become part of ISS Palumbo! By submitting your application, you consent to the processing of your personal data for recruitment and selection purposes, in accordance with applicable data protection laws. All personal information will be handled confidentially and used exclusively for purposes related to the recruitment process. Show more Show less