Telecommunications Agent (German Speaker)

Company Description SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure. Job Description Call Handling: Answer and route incoming calls promptly and professionally. Guest Requests: Assist with guest inquiries, wake-up calls, and message delivery. Communication: Relay information to departments and staff accurately. Documentation: Maintain call logs and service requests. Support: Assist with emergency communication procedures. Qualifications High School diploma or equivalent. Experience in customer service or call handling preferred. Clear communication and telephone etiquette. Multitasking and problem-solving abilities. Familiarity with telecommunication systems. Show more Show less