Warehouse Supervisor

Job Title: Warehouse Supervisor Reports To: National Warehouse & Logistics Manager Business Unit: ACCBC – Saudi Arabia Function: Warehouse & Logistics Location: Saudi Arabia – Branch Grade / Level: (TBC) Purpose of the Job The Warehouse Supervisor is responsible for supervising the day-to-day warehouse and delivery operations of the branch, including receiving, storage, picking, load preparation, dispatch, and delivery of the ACCBC beverage portfolio. The role ensures stock accuracy, FIFO / FEFO compliance, hygiene, safety, and effective coordination of the warehouse and delivery team. Key Roles and Responsibilities Warehouse Operations Supervise daily inbound and outbound warehouse activities, including receiving, put-away, picking, loading, and dispatch. Ensure accurate receiving and verification of incoming stock against the relevant documentation. Ensure proper storage, safe stacking, and efficient utilization of warehouse space. Apply FIFO / FEFO principles to ensure correct stock rotation and prevent the dispatch of expired or near-expiry products. Maintain warehouse hygiene, housekeeping, and compliance with applicable HSE and safety requirements. Inventory Management and Control Conduct regular cycle counts and physical stock takes to ensure inventory accuracy. Investigate and reconcile stock variances, reporting out-of-stock and overstock situations to the National Warehouse & Logistics Manager. Ensure accurate recording of stock movements and transactions in the Warehouse Management System (WMS) / Enterprise Resource Planning (ERP) system. Monitor stock condition and ensure appropriate handling and storage of beverage products. Manage damaged products and returns, ensuring accurate documentation, recording, and reporting. Dispatch and Delivery Coordination Prepare, organize, and verify retail loads for dispatch in accordance with delivery schedules and route plans. Coordinate delivery drivers to ensure timely departure, accurate loads, and efficient delivery operations. Ensure proper reconciliation and recording of returned products following delivery. Oversee the day-to-day delivery and logistics operations of the branch. Identify and address operational issues affecting loading, dispatch, and delivery performance. Team Supervision Supervise and allocate daily tasks to storekeepers, forklift operators, delivery drivers, and warehouse loaders / helpers. Monitor team productivity, work quality, and adherence to established operating procedures. Ensure the warehouse and delivery team follows safety requirements and proper product-handling practices. Promote accountability, teamwork, and continuous improvement across warehouse and delivery activities. Health, Safety and Compliance Maintain a clean, organized, and safe warehouse environment. Ensure safe stacking, storage, material handling, and forklift operations in accordance with applicable safety requirements. Ensure compliance with relevant Saudi health, safety, and operational requirements. Identify and report workplace hazards, unsafe practices, and incidents, taking appropriate corrective action within the role's authority. Reporting and Administration Ensure accurate and timely completion of warehouse documentation and system transactions. Prepare and submit daily warehouse, inventory, damage, return, and delivery reports. Escalate significant stock variances, operational issues, and safety concerns to the National Warehouse & Logistics Manager. Maintain accurate records to support inventory control, operational monitoring, and management reporting. Key Performance Indicators (KPIs) Branch inventory accuracy and stock reconciliation. Zero expiry on shelf and in back-store inventory. On-time loading, dispatch, and delivery. Accuracy of receiving and put-away activities. Damage and stock loss within established targets. Warehouse cleanliness, hygiene, and safety compliance. Timely and accurate daily reporting. Warehouse and delivery team productivity. Key Interfaces National Warehouse & Logistics Manager. Branch Sales and Operations Teams. Storekeepers, Forklift Operators, Delivery Drivers, and Warehouse Loaders / Helpers. Other relevant internal stakeholders involved in warehouse, inventory, and delivery operations. Qualifications Diploma or high school qualification with relevant warehouse and logistics experience. Bachelor's degree preferred. Experience 3–5 years of experience in warehouse operations, preferably within the FMCG or beverage industry. Previous supervisory experience coordinating warehouse teams and daily operational activities. Experience in inventory control, stock reconciliation, dispatch, and delivery coordination. Experience using Warehouse Management Systems (WMS) and / or Enterprise Resource Planning (ERP) systems. Knowledge Warehouse operations, logistics, and inventory management practices. WMS / ERP systems and accurate transaction recording. FIFO / FEFO stock rotation and beverage handling and storage requirements. Warehouse safety, hygiene, and applicable Saudi HSE requirements. Receiving, put-away, picking, loading, dispatch, and returns management. Accountability Indicators Accurate receiving, storage, inventory control, and dispatch at the branch. Compliance with FIFO / FEFO requirements and prevention of expired-product dispatch. Accurate load preparation and timely delivery to retail customers. Maintenance of a clean, safe, and compliant warehouse environment. Control of damaged products, stock losses, and inventory variances within established targets. Effective supervision and productivity of the warehouse and delivery team. Accuracy and timeliness of warehouse reporting and system transactions. Other Skills and Attributes Strong organizational and supervisory skills. High attention to detail and accuracy. Ability to manage, coordinate, and motivate a warehouse and delivery team. Strong inventory control and problem-solving skills. Effective communication and reporting skills. Customer-focused approach to warehouse and delivery operations. Accountability, integrity, and confidentiality. Ability to work under pressure and manage multiple operational priorities. Commitment to continuous learning and operational improvement. Direct Reports (if Any) Storekeepers. Forklift Operators. Delivery Drivers. Warehouse Loaders / Helpers. Show more Show less