Tour operators

Company Description Kiko Travel is a boutique travel agency based in Cairo, Egypt, specializing in tailor-made journeys across Egypt and selected international destinations. Since 2018, and drawing on experience with travelers to Egypt dating back to 2000, the agency has designed personalized itineraries for families, groups, and individual travelers. Signature experiences include Nile cruises between Luxor and Aswan, Red Sea coastal stays, Siwa Oasis desert escapes, faith-centered programs in Sinai, and curated city combinations across Europe and the Mediterranean. The team focuses on clear planning, warm service, and seamless logistics so every trip feels effortless and memorable, especially for water-focused experiences such as river cruises, coastal stays, and yacht journeys. Kiko Travel’s promise to travelers is simple: trips that feel personal, not packaged. Role Description The Operator role at Kiko Travel is a full-time, on-site position based in Cairo. The Operator is responsible for managing day-to-day travel operations, including confirming bookings, coordinating with hotels, cruise providers, transport companies, and local guides, and ensuring all itinerary details are accurately organized. This role involves preparing travel documents, maintaining updated records in internal systems, handling modifications and special requests, and supporting the team with scheduling and logistics across domestic and international packages. The Operator will communicate with partners and, when needed, clients to clarify arrangements, resolve operational issues, and help ensure trips run smoothly from arrival to departure. The position requires close collaboration with sales and reservations to turn confirmed bookings into well-executed journeys. Qualifications Operational coordination skills, including scheduling, itinerary management, and vendor communication. Strong organizational abilities with attention to detail in documentation, record-keeping, and logistics tracking. Proficiency in using office software and booking systems; comfort working with email, spreadsheets, and online tools. Effective communication skills in English; Arabic fluency and additional languages are an advantage. Customer-focused mindset with the ability to handle changes, troubleshoot issues, and maintain professional relationships. Knowledge of Egypt’s key destinations and travel services (Nile cruises, Red Sea resorts, desert safaris, and city tours); prior experience in travel or hospitality is preferred. Ability to work on-site in Cairo, manage multiple tasks under time constraints, and collaborate with a diverse team. Relevant diploma or degree in tourism, hospitality, business, or a related field is beneficial. Show more Show less