Account Management Specialist

PetroApp is a smart fuel management technology company helping organizations gain greater control, visibility, and efficiency over their fuel consumption and distribution. Our solution uses NFC technology to enable real-time fuel monitoring and reporting, helping companies reduce waste, improve accountability, and optimize their fuel operations. Today, PetroApp is expanding across 4 countries: Saudi Arabia, Egypt, Thailand, and Nigeria, with a growing international team building technology solutions for the energy, transportation, and fleet management sectors. What You'll Do Manage and maintain strong relationships with existing clients Act as the main point of contact and ensure a positive customer experience Understand client needs and recommend suitable PetroApp products and services Identify and maximize upselling and cross-selling opportunities Achieve monthly account management and sales targets Follow up on client requests, issues, and escalations to ensure timely resolution Coordinate with internal teams to address client requirements Monitor account performance, customer satisfaction, and retention Maintain accurate and up-to-date client information and records Prepare regular reports on account performance and sales activities Proactively identify opportunities to increase client engagement and revenue Requirements Bachelor's degree in Business Administration, Marketing, Commerce, or a related field 2-4 years of experience in Account Management, Customer Success, or a related role Proven experience in client relationship management and achieving sales targets Strong understanding of upselling and cross-selling techniques Excellent communication, negotiation, and presentation skills Strong customer-service and relationship-building skills Good analytical and problem-solving abilities Target-oriented with strong follow-up and organizational skills Ability to manage multiple accounts and priorities simultaneously Proficiency in MS Office, especially Excel Experience in B2B, SaaS, fleet management, mobility, or technology-related businesses Benefits Competitive salary and commissions Medical insurance Social insurance Hybrid work model (1 day working from home per week) Learning and development opportunities Career growth and internal mobility A collaborative and supportive work environment Exposure to a fast-growing technology and fleet management business Show more Show less