Sales Specialist

About the Role The Clinical Sales Specialist drives revenue growth and market share for the Cardiac Assist and Advanced Hemodynamic Monitoring portfolio in the Eastern Province. The role is primarily commercial (70%), owning the territory sales target, account development and tender activity, while also providing clinical application support (30%), product training, case support and clinical education. Key Responsibilities A. Sales & Business Development: • Target ownership: Achieve or exceed the annual sales target for capital equipment (IABP consoles, PiCCO / Pulsiocare monitors) and consumables (intra-aortic balloon catheters, PiCCO kits and accessories) in the Eastern Province. • Territory & account planning: Build and execute territory and key-account plans covering MOH, military, NGHA, Aramco/JHAH, university and private hospitals, cardiac centers, cath labs, CCUs, cardiac surgery and ICUs. • Funnel & forecasting: Identify, qualify and grow opportunities; maintain an accurate funnel, forecast and opportunity records in the company CRM (Oracle), and report weekly on pipeline and activity. • Stakeholder management: Develop strong relationships with interventional cardiologists, cardiac surgeons, intensivists, anesthesiologists, perfusionists, nursing leaders, biomedical engineering and procurement / supply-chain decision makers. • Tenders & quotations: Prepare technical and commercial offers, compliance statements and clarifications; manage tenders (MOH, NUPCO, Etimad and private-sector RFQs) from specification stage through award and delivery. Installed base & pull-through: Protect and expand the installed base; drive consumable pulls through and standardization; identify upgrade and replacement opportunities for ageing consoles and monitors. • Market intelligence: Monitor competitor activity, pricing and market trends; share structured market intelligence with the Business Solutions Lead. • Order-to-cash support: Coordinate with supply chain on forecasts, stock levels, order follow-up, delivery and payment collection; support aged-stock and expiry management for consumables. • Marketing & events: Plan and run product launches, CMEs, workshops, scientific meetings and congress participation to build clinical advocacy and demand. B. Clinical Application & Education: • Demos & in-service training: Deliver product demonstrations, evaluations and clinical trials; manage installation, go-live and in-service training for physicians, nurses, perfusionists and biomedical staff. • Case support: Provide case support for IABP insertion, timing, triggering, alarms, weaning and troubleshooting; support PiCCO setup, thermodilution calibration and interpretation of parameters (CI, GEDI, EVLWI, SVV/PPV, CPI) to guide fluid and hemodynamic management. • Clinical availability: Act as the first-line clinical contact for the territory, including participation in an on-call rota for urgent cardiac assist case support where required. • Customer competency: Develop super-users and support competency programs and protocol development in CCU, ICU and cath lab. • Service coordination: Coordinate with biomedical engineering and service teams on installations, preventive maintenance and technical issues; capture customer feedback and complaints. Key Performance Indicators Sales vs. target (capital and consumables) and market-share growth Funnel coverage, forecast accuracy and win rate on tenders Consumable utilization per installed console / monitor Number of trainings, in-services and supported cases; customer satisfaction Collections, aged stock and on-time reporting Qualifications & Experience Education • Bachelor’s degree in one of: Cardiovascular Technology (CVT), Perfusion, Nursing (CCU / ICU / cardiac background), or Biomedical Engineering. Required Skills • Minimum 2 years of experience in cardiac or critical-care settings (CCU, ICU, cath lab, cardiac surgery / perfusion) or in a related medical-device role. • Clinical sales or clinical application experience in cardiac lines (e.g. IABP, cath lab, structural heart, cardiac surgery) or ICU / hemodynamic monitoring products is required. • Hands-on experience with IABP therapy and/or advanced hemodynamic monitoring (PiCCO, cardiac output monitoring) is a strong advantage. • Existing network with cardiac and critical-care decision makers in the Eastern Province is preferred. Knowledge & Skills • Solid understanding of cardiovascular physiology, cardiogenic shock, mechanical circulatory support and hemodynamic monitoring. • Proven selling, negotiation and account-management skills; familiarity with MOH / NUPCO / Etimad tender processes. • Ability to train and present confidently to physicians and multidisciplinary teams. • Good command of CRM tools and MS Office (Excel, PowerPoint). • English : Excellent Personal Attributes Results-driven, self-motivated and able to work independently in the field. Strong communication, relationship-building and problem-solving skills; calm under pressure in clinical situations. High ethical standards and team orientation. Other Requirements Valid Saudi driving license and willingness to travel across the Eastern Province and, when needed, other regions. Availability for after-hours case support as part of an on-call rotation. Show more Show less