ServiceNow Project Manager (Delivery)

Role: ServiceNow Project Manager (Delivery) Location: Jeddah, Saudi Arabia Contract: Yearly Renewable Contract Role Summary Lead end-to-end delivery of a large ServiceNow transformation that consolidates legacy ITSM and GRC platforms onto a single ServiceNow instance. Key Responsibilities Own planning, scope, budget, risk, quality and timelines for the programme Lead phased rollout of ITSM/ITOM, BCM, IRM, TPRM and Data Privacy modules Manage legacy platform migration, data migration, cutover and decommissioning Coordinate integrations with Oracle ERP, JIRA and other internal systems Manage the implementation partner, developers, architects and consultants Run governance: steering committees, status reporting, RAID logs, change control Align with CIO office and business stakeholders on requirements, acceptance and go-live Ensure compliance with SAMA and information security requirements Must-Have 8+ years in IT project management, including 3+ years delivering ServiceNow programmes Multi-module ServiceNow delivery, ideally ITSM plus GRC/IRM Legacy ITSM/GRC migration experience (BMC Helix, Archer or similar) Integration delivery (ERP, JIRA, APIs) Banking or financial services background Arabic Speakers preferred Show more Show less