Customer Support Specialist - Haram

Role Description The Customer Support Specialist – is a full-time, on-site role based in Haram-Giza, responsible for providing responsive and support to customers. This role involves handling inquiries, resolving service-related issues, and ensuring customer satisfaction through clear communication and timely follow-up. The specialist will coordinate with operations and technical teams to address service requests, troubleshoot basic technical or service-related concerns, and escalate complex issues when needed. Daily tasks include managing calls and messages, documenting interactions in the support system, monitoring service performance, and contributing to continuous improvement of customer experience. The role also requires adherence to company policies, maintaining accurate records, and supporting a professional, respectful environment for customers and colleagues. Qualifications •Good command of Microsoft Office. •Good English proficiency. •Excellent communication, organizational, and follow-up skills. •Preferably residing in Haram, Faisal, Giza, or nearby areas. 📍Location: Haram, Giza 🕘Working Hours: 9:00 AM – 5:00 PM 📅 Working Days: Saturday to Thursday (with the possibility of changing to Sunday–Thursday later). 💰Salary: EGP 7,000–8,000 ✔️Social insurance ✔️ Stable work environment and opportunities for professional development Feel free to share this post or tag someone who might be interested! #Hiring #CustomerSupport #CustomerSupportJobs #JobsInEgypt #GizaJobs #JobOpportunity Show more Show less