Billing Coordinator / Billing Analyst / Billing Specialist

Role Description We are seeking a detail-oriented and analytical professional to support billing operations, invoice management, and billing performance analysis. This role focuses on maintaining accurate billing records, coordinating invoice processing, monitoring payment-related information, and ensuring that billing activities are completed efficiently and in accordance with established procedures. The successful candidate will coordinate the preparation, review, and issuance of invoices based on approved pricing, contractual terms, purchase orders, service records, and other supporting documentation. Responsibilities include verifying customer details, checking billing calculations, confirming transaction information, and ensuring that invoices are complete and accurate before submission. The role also involves maintaining organized records and updating billing systems to reflect current transaction statuses. A key part of the position involves monitoring outstanding invoices, tracking payment progress, reviewing billing discrepancies, and coordinating with relevant departments to resolve issues. The successful candidate may communicate with customers, finance teams, sales representatives, and operations personnel to clarify billing requirements, obtain missing information, and support timely payment processing. From an analytical perspective, the role may involve reviewing billing data, identifying unusual patterns, analyzing invoice adjustments, and preparing reports on billing volumes, outstanding balances, processing accuracy, and collection status. These insights can help identify recurring issues, improve billing procedures, and support more effective financial planning and operational decisions. Additional responsibilities include reconciling billing records against internal systems, reviewing credit notes and adjustments, maintaining audit-ready documentation, and assisting with month-end reporting. The position may also support the development of billing procedures, tracking spreadsheets, and workflow improvements to reduce processing delays and minimize errors. The successful candidate will collaborate with accounting, accounts receivable, customer service, and other relevant teams to maintain consistent billing practices and resolve issues promptly. Accuracy, confidentiality, and clear communication are essential when handling financial information and customer records. The overall objective is to ensure that billing operations remain organized, transparent, and reliable while providing useful insights into billing performance and contributing to continuous process improvement. Qualifications A degree, diploma, or equivalent qualification in Accounting, Finance, Business Administration, Economics, or a related field is preferred. Understanding of invoicing procedures, billing administration, accounts receivable, and basic accounting principles. Ability to verify invoices, review transaction details, identify discrepancies, and maintain accurate billing records. Familiarity with payment tracking, credit notes, billing adjustments, account reconciliation, and outstanding balance monitoring. Strong analytical skills, with the ability to interpret billing data, identify trends, and prepare clear reports. Proficiency in Microsoft Excel and other office applications; familiarity with accounting software, ERP systems, or billing platforms is an advantage. Good numerical ability and attention to detail when reviewing calculations, customer information, and financial documentation. Clear written and verbal communication skills for coordinating with internal departments and external stakeholders. Strong organizational skills and the ability to manage multiple billing tasks, follow-ups, and deadlines. Ability to maintain confidential financial information and follow established procedures and approval requirements. Practical problem-solving skills and a proactive approach to resolving discrepancies and improving workflows. Professionalism, reliability, adaptability, and a commitment to billing accuracy, operational efficiency, and continuous improvement. Show more Show less