Client Relations Specialist

📢 Job Opportunity | Customer Service Executive – Real Estate A leading real estate development company is looking for an experienced and customer-oriented Customer Service Executive to join our team. 📍 Work Location: Nasr City, Cairo 💼 Experience: 3–5 years 🏢 Industry: Real Estate Development Key Responsibilities: Handle customer inquiries, requests, and complaints professionally and efficiently. Follow up with customers to ensure timely resolution of their issues. Maintain strong relationships with customers and ensure a high level of customer satisfaction. Coordinate with internal departments to address customer concerns and provide effective solutions. Monitor customer requests and ensure they are handled within the agreed timelines. Maintain accurate customer records and update customer databases. Prepare periodic reports on customer feedback, complaints, and service performance. Follow up with customers after resolving their issues to ensure satisfaction. Identify recurring customer concerns and recommend improvements to service quality. Job Requirements: 3–5 years of experience in Customer Service, preferably within the Real Estate Development sector. Excellent communication and interpersonal skills. Strong problem-solving and complaint-handling abilities. Ability to manage difficult situations and handle customer complaints professionally. Good command of Microsoft Office applications. Strong organizational and time-management skills. Ability to work under pressure and manage multiple tasks. Customer-oriented mindset with a strong sense of responsibility. Candidates residing in Nasr City or nearby areas are preferred. What We Offer: Competitive salary based on experience and qualifications. Professional and supportive work environment. Career growth and development opportunities. 📩 How to Apply: Please send your updated CV to: [redacted email] Please mention "Customer Service Executive – Real Estate" in the email subject. Show more Show less