Lead Experience Associate

About Insaan Global Insaan Global runs customer operations for US financial resolution companies from our operations delivery hub in Amman. Our team speaks with US customers every day. About the role You handle calls with US customers. You listen to what they need, explain information clearly, answer their questions and guide them to the right next step. No experience is required. We give you full paid training. What you'll do - Handle calls with US customers every shift- Listen, explain information clearly and answer questions - Guide each customer to the right next step - Enter customer details accurately in our system - Meet daily performance and quality goals What we're looking for - Really strong spoken English, C1 or C2 - A clear, confident voice on the phone - Quick reading: you understand information and explain it on the spot - Available to work US hours - No experience required Plus: Unlimited earning potential - C1 or C2 level English speakers are highly rewarded. Sounds like you? Apply now. Schedule Full-time, on-site at our office in Amman (Abdullah Ghosheh St, 7th Circle). We work US hours, so shifts run from the evening into the morning in Amman. How to apply: Applications are accepted only through our website. Please visit https://www.insaanglobal.com/careers/jobs/lead-experience-associate Show more Show less